Legal
Refund Policy
Last Updated: 23 June 2026
This Refund Policy explains how cancellations, refunds and rework are handled for services booked with MK29 Detailing Studio in Ahmedabad. As a service-based business, our work involves skilled labour, premium materials and dedicated studio time, which affects how refunds apply.
Booking & Payment
We currently do not require a booking advance to reserve a slot. Payment for your service is collected on completion, before vehicle delivery (see our Payment Policy).
Cancellations & Rescheduling
- You may cancel or reschedule your appointment free of charge by informing us at least 24 hours in advance.
- As we reserve dedicated studio time and may pre-arrange materials for your booking, repeated last-minute cancellations or no-shows may affect future bookings.
Services in Progress or Completed
Once a service has started or been completed, the work cannot be undone. As payment is collected on completion, no refund is available for services already in progress or fully delivered.
Not Satisfied With the Result?
Customer satisfaction is important to us. If you are not satisfied with the finish of a completed service, please contact us within 48 hours. We will inspect the vehicle and, where the issue is on our part, carry out reasonable rework at no extra cost. Rework is offered in place of a refund.
Coating & PPF Warranty Claims
Ceramic coating, graphene coating and PPF services may carry a warranty. Warranty claims are handled as repair, reapplication or correction under the applicable warranty terms and do not constitute a cash refund.
Refund Processing
In the rare case a refund is approved — for example, a payment collected for a service we are unable to deliver — it will be processed to the original payment method within 7–10 business days. Timelines may vary depending on your bank or payment provider.
Non-Refundable Items
- Services already completed.
- Consumed materials and products.
